Telecommuting is generally defined as “a work arrangement in which employees enjoy flexibility in working location and hours.” (source: Wikipedia.org) Employees use telecommunications technology (portable computer/device, Internet access, etc.) to work from home, a coffee shop, or wherever they have connectivity to their workplace.
Telecommuting, or telework, is seen as a cost-effective and environmentally-friendly option for employers and employees because it reduces transportation costs, operating costs, carbon emissions, traffic congestion, and employee absenteeism. Increased employee job satisfaction and productivity have also been attributed to telecommuting programs.
Telecommuting raises some management issues, however, including shifting to a results-only work environment (or ROWE) instead of monitoring employees’ number of hours worked. Telecommuting also isn’t for everyone. Some considerations include employees’ job responsibilities, level of self-motivation, and need or desire for face-to-face interactions with coworkers.
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